Privacy policy

Who we are

This website is run by LookOut Salon, 1st Floor, Maa Bhagwati Complex, Boring Rd Chauraha, Patna, Bihar 800001. You can reach us on +91 70041 46462.

What we collect

When you send an enquiry through this website we collect:

• your name and mobile number;
• the service you are interested in, and your preferred date and time if you give them;
• an optional note, if you write one;
• which page and form you used, the website or ad campaign that brought you here (campaign and click identifiers in the link you followed), the website you came from, and whether you used a phone or a computer.

Your IP address is used to limit abuse. We store it only as a keyed hash that cannot be turned back into the address.

Why we collect it

To reply to your enquiry and arrange your appointment, to understand which pages and advertising bring us enquiries so we can improve them, and to keep this website free of spam. We rely on your consent, which you give by ticking the box on the form.

Cookies and measurement

If analytics and advertising measurement are switched on for this website, the related Google tags run only after you choose Accept in the cookie notice. If you decline, they do not store identifiers on your device. Campaign details in the link you followed are kept for your current browser session so we can attach them to an enquiry you are making now; they are kept for up to 90 days only if you accept.

Who sees your details

The LookOut Salon team. We also use service providers to run this website and deliver your enquiry to us, such as website hosting and email or messaging tools. If you accept advertising measurement, Google receives measurement data about your visit and about whether an enquiry was sent. We do not sell your details.

How long we keep it

Enquiries are kept for up to 12 months. Enquiries we mark as spam or not relevant are removed sooner, within 90 days. If you become a client we keep appointment records for as long as we need them to look after you.

Your choices

You can ask us to show you, correct or delete the details you sent, or withdraw your consent, by calling or messaging us on +91 70041 46462. Withdrawing consent does not affect anything done before.